QUESTIONS & ANSWERS

Things people ask before the call.

If yours isn't here, ask it directly — that's what the scoping call is for.

• Do we have to pay for Odoo itself?

  No. Every rollout we build runs on Odoo Community Edition, which is free to license. What you're paying for is our implementation and support time, not software fees.

• How long does a typical rollout take?

  Around six weeks from discovery to go-live for a first rollout of one to three apps. More apps, messier data, or custom development stretch that — we'll give you a real number once we've seen your process, not before.

• What happens to our existing data?

  It gets cleaned, migrated, and reconciled against your old system before we touch production. You'll see the reconciliation report before cut-over — we don't ask you to trust the migration blind.

• Can we start small and add apps later?

  Yes — that's how most engagements go. Odoo's app model makes adding Inventory or Accounting later an additive project, not a redo of what's already live.

• What if we already tried Odoo and it didn't stick?

  Common, and usually a configuration or training gap rather than a product problem. Tell us what didn't work on the scoping call — that shapes how we approach the redo.

• Do you lock us into a long-term contract?

  No. The implementation project has a defined scope and end date. The support retainer is month-to-month — you can stop it whenever it's no longer useful.

• Who actually does the work?

  The same two or three people from discovery through support — see the About page. No handoff to whoever's free that week.

• What if we want to bring the work in-house eventually?

  That's the point of building on Odoo's own conventions instead of custom hacks — a future in-house developer can read the code and take over without starting over.